Technical Support

In addition to our technical support hotline, CDC Software offers additional Customer Support Services to ensure your system remains optimized in a changing business environment.

The additional customer services are offered as:

  • Platinum Service
  • Gold Service
  • Silver Service


For more information regarding our Customer Support Services please contact Technical Support on telephone: +45 82 26 72 72 or by mail



FAQ


If you have a question for our technical support please check the FAQ's below to see if you can find the answer to your problem - otherwise fill out the template and submit your question to our support team.



RE: Check version
The most common problems with Executive Suite reported to CDC Software Support is caused by wrong versions of the required software.


We have made a small program GetInfo.exe which can tell you which versions of the required software is installed on your server. Download GetInfo.exe.


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